New Warwickshire CMS contract award

20 Apr 2015

SmartCitizen are pleased to announce that we have been awarded a new contract for the provision of a Card Management System (CMS) to Warwickshire County Council for their English National Concessionary Travel Scheme (ENCTS) card scheme.

ENCTS is an area in which SmartCitizen has years of experience; with our SmartConnect CMS software specifically designed for local authorities and based on industry standard technologies, we are able to accept data imports from any existing concessionary travel database. Warwickshire can rest assured that their scheme will be in safe hands! SmartConnect also provides the perfect platform for issuing multi-application smartcards should the requirement arise in the future.

The Warwickshire contract is the first contract that SmartCitizen have been awarded via the Eastern Shires Purchasing Organisation framework agreement. The framework agreement delivers a range of services for the management and operation of the ENCTS and other similar schemes. As SmartCitizen were accepted within the framework for three different lots – Card Management System provision, Online Portal provision and Card Production and Issue – we hope to have many more opportunities to bid for the provision of our services to other local authorities using the framework.

With this new contract award, it is particularly exciting to learn that Warwickshire are interested in integrating with the SmartConnect web API, with the aim of steering their citizens online to their Warwickshire Direct portal to replace and renew cards. We look forward to supporting them in this endeavour and working together to provide an enhanced self-service experience for Warwickshire’s citizens.

Related websites:

Warwickshire County Council

Smart Card Solutions

SmartCitizen offers local authorities and technology partners a complete service from initial feasibility studies and consultancy, through to card scheme creation and support, including management and hosting where required.

We also offer a suite of software packages designed to support the use of smartcards in libraries and leisure centres and can also provide real-time integration solutions for interested customers.


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