About SmartCitizen

Formed in 2004, SmartCitizen is a Cornwall based technology company providing a complete range of solutions to government agencies considering building or evolving card schemes. We offer business and technical consultancy, technology, card supply and personalisation and fully managed services. No job is too small, we are frequently called in to help develop business cases, and later find ourselves managing a full card scheme rollout programme.

To be sustainable, a smart card scheme needs to be properly integrated into a local authority’s IT infrastructure, and frequently this includes legacy applications. SmartCitizen believes in a low risk incremental approach, providing rapid results using existing architectures where possible, and only moving to major rollouts when business benefits have been properly demonstrated. We have a network of business partners with whom we work to ensure that our customers obtain the cost effective results they seek.


Simon Bennetts - Managing Director
Owen McLaughlin - Commercial Director
Sarah Bennetts - Technical Director
Chris Poulton - Director


SmartCitizen have provided assistance to local authorities all over the country, either in supplying and managing smartcard solutions or assisting with ad-hoc developments, consultancy and business case creation.

Some of our customers have included:

*Customers who have had a SmartConnect smartcard management system implemented & supported by SmartCitizen.

+Customers who have implemented a Rewards scheme supported by SmartCitizen.

Meet the Team

Take a look at our team profiles:

Team profiles »

Where are they now?

Catch up on some of our customers and their smartcard schemes.

Read more »

Case Studies

Case studies of card schemes SmartCitizen have implemented.

Read more »


Think you've got what it takes?

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SmartCitizen Ltd is a company limited by share in England & Wales, registration no. 4796316 · Registered Address: Unit 3 · Building B · Green Court · Truro Business Park · Threemilestone · TR4 9LF / VAT No. 846 642 406
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