English National Concessionary Travel Schemes
SmartCitizen Ltd are pleased to offer a package solution for TCAs who are seeking an alternative to issuing travel cards using the DfT's framework.
Using the SmartConnect Card Management System and associated products, SmartCitizen can offer all aspects of travel scheme management including:
- Data migration from existing databases
- Photograph capture and digital storage
- Application form scanning
- Automated prompts for proof of entitlement
- Scanning and storage of documentary proofs
- Card life cycle management
- Sophisticated action list and hotlist mechanisms
- JCOP, MiFare and DESFire compatible cards
- ITSO compliant
- Card issuance and fulfillment
- Integration with POST and HOPS
- Integration with card bureau or assistance with in-house printing
- Built-in reports including ISL Stoplisting report
- Transaction processing
- User Portal
Why Choose SmartConnect?
Designed by TCAs, for TCAs
SmartConnect has been specifically designed with local authorities in mind. It takes into consideration processes and policies that are key to local authorities but are otherwise ignored by the private sector. It is already in use in local authorities around the country including Bracknell, Caerphilly, Cambridgeshire, London Boroughs of Barking and Dagenham, Hillingdon, Richmond upon Thames and Waltham Forest, as well as South Yorkshire's Passenger Transport Executive (SYPTE).
The ODPM has already invested £4.2 million in the product, and Bracknell Forest Council, as custodians of the software, are able to ensure its continued support and development.
Adherence to Standards
SmartConnect has been designed to incorporate relevant standards at every level, from card structures and protocols, up to government requirements for data interchange. This gives TCAs protection against implementing a proprietary system which would contravene government standards and preclude any cross-boundary working.
The software meets all the criteria identified by the Department for Transport in its April 2007 Bulletin 5 concerning data capture for Concessionary Fares. It is able to accept imports from any existing database used to store concessionary travel data. It also provides TCAs with the perfect platform for issuing multi-application smartcards if / when the time arises.
Published Web API
The SmartConnect system comes complete with a fully functional, comprehensive web api which allows a third party to create and update citizen records as well as issue and replace cards.
Full documentation is available for the web API and a large number of customers use this for integration with their legacy systems, with some customers undertaking the development to interface with the API directly and others making use of established middleware components “SmartUpload” and “SmartDownload” for ease of integration.
Simplified Procurement Process
In June 2008 Bracknell Forest Council simplified smartcard scheme implementation for local authorities by awarding SmartCitizen a contract for SmartConnect software support services.
Because Bracknell Forest has already followed a full EU procurement for the provision of SmartConnect support services, any other local authority can now contract directly with BFC without needing to complete a long and expensive tendering process. It can do this because, subject to an authority’s own financial and contract regulations, it will be able to demonstrate Best Value. Local authorities can therefore quickly establish a smartcard scheme which is comprehensive, reliable and offers value for money.
For more information on contracting with Bracknell Forest contact Vincent Paliczka, Director of Environment and Leisure, Bracknell Forest Council on 01344 351750